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11 Important Questions to Ask Your Pest Control Company

Questions for pest control company

According to the National Environmental Agency (NEA), there are close to 500 registered vector control companies in Singapore as of April 2023. With a vast number of pest exterminators around, how do you safeguard your interests and know if you’ve engaged the best? It is important to choose a pest control company that is knowledgeable, experienced, reliable and one that is able to offer you with effective and safe pest control solutions.

There are several questions to consider when speaking with a pest control company. Asking the right questions and obtaining essential information is critical before hiring the best pest control professional that caters to your needs. In this article, Bingo Pest shares the top 11 questions you must ask any pest control company before engaging them.

Are Your Pest Control Methods Safe for Humans and Pets?

When done properly with the appropriate precautions, pest control is generally safe for pets and humans. While some solutions are not toxic to non-targets including pets, plants and aquatic animals, it is essential to obtain more information on the pest treatments. Even though some pest control treatments do not have any downtime and that you can continue with daily activities, some require you to ventilate and leave the room after treatment. Hence, the procedures, methods of treatment, duration of treatment and any other treatment information should be clearly explained by the pest control operator.

It is critical to inform the pest control company of any special conditions such as the presence of pets, children or elderly before commencing the service. A reputable pest control company should follow safe protocols and practices to ensure the safety of your family, employees, customers and pets.

How Long Has Your Pest Control Company Been in Business?

It is important to know how much experience a pest control company has to evaluate their knowledge and reliability. Partnering with an established local pest control company in Singapore offers several benefits including:

  • Offering you with their expertise in pest control across a wide range of pest issues

  • Providing you with long-term and effective pest control solutions to your pest problem

  • They use products that are registered with the relevant authorities, hence enhancing safety.

Overall, working with an experienced pest control company should provide you with a peace of mind and an assurance to protect your property against pest infestations and recurrences.

Are Your Technicians Licensed?

All professional pest control treatments can only be handled by a licensed pest control technician registered with the NEA. These pest specialists have undergone a professional course and stringent tests before they are awarded with the certification and licence. In addition, the company also has to register themselves as one of the pest control operators before being able to offer any professional pest control services. These documents should be readily available and provided by the pest control company upon request.

factos affecting pest control price

What Are the Costs Associated With Your Pest Control Services?

Unscrupulous and unethical companies may use low estimates to get new businesses. However, a low pest control price may also mean the use of cheaper solutions which may not be as effective. In return, you may actually spend more in order to resolve the pest issue. Furthermore, some companies may begin their quote with a lower price, only to add hidden charges such as the cost for pest inspection thereafter. Therefore, it is important to engage a pest control company who is transparent with their pricing guide. Another tip to identify such red flags is to read online reviews written by people who have previously engaged in their services.

What Pest Control Treatment Options Do You Offer?

A registered pest control company in Singapore should offer an extensive range of treatment methods targeting the different pest issues such as ants, cockroaches, rodents, mosquitoes, flies, termites and more. Every company may have their own expertise and strengths, hence, the method of treatment for each pest may vary. It is essential to communicate with the pest control exterminator to understand about the treatment methods that may be applied with every pest control service.

Instead of taking their word for it, home and business owners who are engaging in pest control should conduct their own research and interview multiple pest control companies to validate the answers. This helps safeguard the interests and protect your rights as a consumer.

Do You Offer Any Guarantees or Warranties for Your Pest Control Treatments?

Every pest control company operates differently and possess different warranty or guarantee policies on their services. Besides the warranty policy, the level of guarantee may also be affected by the type of treatment plan, the pest control price, type of pest and level of infestation. In contrast to a one-time pest control service, which does not usually come with a warranty, a pest control contract should cover home and business owners with an assurance and protection against pest infestation and recurrence.

How Often Should I Schedule for a Pest Control Service?

Typically, the frequency of a pest control service depends on several factors. They include:

  • Level of infestation

  • Life cycles of pest

  • Type of pest control treatment and method

While it may be ideal to conduct a pest control treatment as frequently as possible, every service comes with a price. It is important to make sure that a pest control company does not overcharge you with the services you do not require. Moreover, a pest control plan should be customisable according to your requirements. Therefore, we recommend home and business owners to speak with several pest control operators and compare before deciding on the frequency that best suits your needs.

What Steps Can I Take to Prevent Future Pest Infestations?

A professional pest control specialist should possess the knowledge and experience to advise how you can pest-proof your home to prevent any future pest infestation. This is because when it comes to pest control, getting rid of physical pests is not sufficient. Instead, it is important to focus on eliminating the pests and the source of infestation, as well as taking preventative measures to prevent the pests from returning.

If a pest control company is unable to provide any housekeeping or preventive pest control advice, you may want to reconsider your options.

Pest control reviews

Do You Have Testimonials or Customer Reviews of Your Pest Control Services?

If a pest control company is unable to produce any reviews, testimonials or references, it could mean a lack of customer satisfaction. In addition, the company might not have a proven track record in pest control. Hence, this is a major red flag that home and business owners should look out for.

At Bingo Pest, we pride ourselves on service satisfaction and have garnered 5-star pest control reviews on Google.

Do You Use Eco-Friendly Pest Control Methods?

With an advancement in technology, some companies now offer eco-friendly solutions to target pest issues. Despite being environmentally-friendly and non-toxic, these solutions maintain their effectiveness against pests. Understanding where the company stands in protecting the environment.

At Bingo Pest, we are dedicated to design our pest control solutions to effectively eliminate pests and the sources of their infestation while caring for the environment. Some examples of eco-friendly pest control solutions at Bingo Pest include the water-based mosquito fogging and In2Care outdoor mosquito traps.

Do You Offer Any Free Pest Inspection Before I Commit To Your Service?

A pest inspection or consultation usually involves visual evaluation of your premise by a pest control specialist. This process helps them identify several factors before offering you a more accurate cost estimate. These factors include:

  • Type of pest infesting your property

  • Places where infestation are found

  • Level and size of pest infestation

  • Source of infestation

What is pest inspection?

This service may be extended complimentary or chargeable, depending on the company’s policy. However, it is important to ensure that it doesn’t end up as a hidden cost in your pest control plan.

Contact Bingo Pest Today

Our team of dedicated pest control experts are ready to answer your questions and resolve any pest issues you may have. At Bingo Pest, we believe in offering transparent pricing guides and effective pest control services. Contact us today at 65179989 to book a free consultation with our trained and knowledgeable pest control specialists.


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